Direct contact
Support email: support@tinastaff.com
Tina Staff
Help & Support
Current status: Coming soon
Tina Staff | Help & Support
If something feels off, send us one complete report and we can solve it much faster.
Before You Send a Bug Report
Required details
- Device model + iOS version
- App version (build/version number)
- Exact steps to reproduce
- Screenshot or short video (mask private data)
Typical response time
We usually reply within 1-3 business days.
Please include all details in your first message so we can avoid back-and-forth delays.
Quick Notes
MIDI connection issues
Please include keyboard model and whether the issue appears on Bluetooth, USB, or both.
Launch state
Current status: Coming soon. iOS download link will be enabled after release.